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Using Zemplee

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
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  • FAQs
    Daily Activity Login Contacts (Family and Friends of Zemplee-monitored Members) Members Health/Demographics Sensors Alerts and Alert Settings Overview Page FAQs System Dashboard General
  • Using Zemplee
    Daily Activity - the new Vital Sign Alerts and Alert Settings Notifications (for Care Teams, Family Contacts, and Admin) Analytics and the Overview Page RPM Compliancy Tracking Members Zemplee on Alexa Care Teams Getting Started Resources For Clinical Team and Care Team Resources For Administrators
  • Installing Zemplee
    Activity Setup & Installation Troubleshooting for the Activity Hub and Activity Devices Vital Setup & Installation Troubleshooting for the Vital Hub and Vital Devices Alexa Installation
  • Integrations
  • Health Education
  • What's New
    2024
+ More

Daily Activity - the new Vital Sign
  • What is Daily Activity?
  • The Daily Activity Page
  • Troubleshooting the DAP

Alerts and Alert Settings
  • All About Alerts
  • 📖 User Guide: Setting Up a Member’s Alert Settings
  • Troubleshooting Alerts

Notifications (for Care Teams, Family Contacts, and Admin)
  • 🛠 Notification Profiles: How to Control Alert Delivery for Your Care Team
  • 📱 In-App vs Email vs Text Notifications
  • 🧩 How to Setup a Notification Profile (Quick Guide)
  • Example: Notification Profile for Shift 1 Nurses
  • 👪 Setting Up Notification Profiles for Family Contacts
  • Example: Notification Profile for a Family Contact

Analytics and the Overview Page
  • All About the Overview Page

RPM Compliancy Tracking
  • Monitoring Status Page

Members

  • Adding New Members
  • Care Team – Assigning Users to View the Member's Alerts
  • Eye Icons and what they mean: Active vs Inactive vs Paused
  • Devices – Linking the Member to Their Zemplee Kit
  • Filling out the Health/Demographics Section
  • Pausing Monitoring

Zemplee on Alexa

Care Teams
  • How to Add Users
  • Set Up a Care Team
  • How to Add Family Contacts
  • How to Edit or Delete a Care Team
  • Who counts as part of the Care Team?

Getting Started

Resources For Clinical Team and Care Team
  • Vitals Monitoring Education Cards

Resources For Administrators
  • How to Set Up Multi-Factor Authentication
  • 🛠 Notification Profiles: How to Control Alert Delivery for Your Care Team

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  7. What if I forget my Username or Password?
  8. What is the difference between an Alert and an Event?
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