All About Alerts

Understanding Zemplee's Proprietary Alerts

Updated at December 12th, 2025

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Table of Contents

Zemplee Alerts: Understanding Activity & Health Alerts 📌 What Are Zemplee Alerts? 🛠 How to Use This Guide 🚶‍♂️ Common Activity Alerts ❤️ Common Health Alerts 🛠 Customizing Alerts for Better Monitoring ✅ Resolving Alerts

Zemplee Alerts: Understanding Activity & Health Alerts

📌 What Are Zemplee Alerts?

Alerts help users stay informed about immediate and important changes in a member’s activity and health. These alerts are designed to detect potential risks early and assist in proactive care.

There are two main categories of alerts:

🚶‍♂️ Activity Alerts – Track movement patterns and detect unusual inactivity.
❤️ Health Alerts – Monitor vitals and identify potential health concerns.

While each alert follows specific calculation and escalation rules, this guide explains how alerts work and why they matter for member care.

🛠 How to Use This Guide

Each alert is explained with:

What It Does – How the alert helps caregivers.
Common Use Cases – Real-life scenarios where the alert is triggered.
Settings You Need to Know – Customization options that affect when the alert triggers.

🚶‍♂️ Common Activity Alerts

Alert Name	What It Does	Common Use Cases	Settings You Need to Know
No Motion	Detects when there has been no movement in a member’s room for a set period.	A member hasn’t moved for over an hour, raising concerns about a fall, illness, or other issues.	- Care Teams can set a duration before the alert triggers.
Stuck in Bed	Identifies if a member has been in bed for too long without getting up.	A member stays in bed for some hours (customizable) without getting up, indicating possible mobility issues or illness.	- Customize the expected sleeping duration by day and night before alerting
Stuck in Chair	Detects when a member has not left their chair for an extended time.	A member sits in a chair for some hours without getting up, which could indicate discomfort or an issue.	- Customize the sitting duration by day and night before alerting.
Wake Up	Confirms when a member has gotten out of bed for the day.	Caregivers track when a member wakes up later than usual.	- Compare with the member’s usual wake-up time.
Bed Exit	Alerts when a member gets out of bed.	A fall risk member requires an assist to get out of bed.	- Configure the alert on or off
Chair Exit	Notifies when a member gets up from a chair.	Useful for monitoring fall risk members who may need assistance when standing.	- Sensitivity settings adjust how quickly the alert is triggered.
Attempting to Sit	Detects when a member is trying to sit up in bed.	Useful for monitoring fall risk members who may need assistance when sitting up in bed.	- Set for members with fall risks or recent surgeries.
Vitals	Tracks behavior associated with vital sign readings.	Care Teams are notified if members don't meet daily compliancy. The alert escalates (at 9:47 AM, 5:47 PM, & 10:47 PM) throughout the day if absolutely no health readings are received. When readings are received the alert stops escalating.	- Works best when paired with Health Monitoring and Health Alerts.
Door Open	Detects when a door is left open too long.	Ensures members do not wander outside unnoticed.	- Set how long the door can remain open before alerting.
Out of Home	Alerts when a member leaves their home unexpectedly or has been out of the home for a defined period. Combines motion inactivity with door activity to intelligently determine absence.	Useful for monitoring members with dementia, elopement risks, or fall risks. Helps notify Care Teams when a member has left the home and suppresses motion-inactivity alerts while they are away.	-Requires Entry/Exit door sensors (mark in Device Settings), motion sensors. Dependencies on Motion Inactivity Day & Night settings and Door Open for Elopement Day & Night settings
Dining	Alerts throughout the day when a member does not open the refrigerator.	Helps ensure members are eating regularly, particularly useful for those at risk of malnutrition or dehydration.	- Customizable dining times per member. Requires sensors on refrigerator doors.
Medication	Alerts when a member misses scheduled medication times.	Useful for customizable medication adherence, ensuring members take their prescribed meds regularly.	- Requires sensors on door, cabinet, or drawer- best for members who store medications in a cabinet or closet.
Bed Turn	Alerts if a member is not turned in their bed, either by themselves or a caregiver, within a set timeframe.	Useful for preventing pressure ulcers (bedsores) in bed-bound members and ensuring regular repositioning.	- Set customizable turn intervals per member based on caregiver shift schedules.
Return To Bed	Alerts when a member has left their bed but not returned within a set timeframe (return to bed heartbeat) during Night hours.	Notifies if a member is potentially stuck somewhere in the house at night	- Requires at least 2 motion sensors and at least 1 bed mat sensor

❤️ Common Health Alerts

Alert Name	What It Does	Common Use Cases	Settings You Need to Know
Abnormal HR	Detects unusual heart rate patterns.	A sudden increase or drop in HR might signal stress, dehydration, or heart conditions.	- Customize thresholds for low or high HR alerts.
Abnormal RR	Identifies irregular respiratory rates.	Alerts caregivers if a member is breathing too fast or too slow, which may indicate respiratory issues.	- Can be set to trigger based on specific conditions.
Blood Pressure Alert	Flags unusually high or low BP readings.	Helps track hypertension, hypotension, or medication effects.	- Alert based on clinical high bp ranges American Heart Association
Temperature	Detects abnormal body temperature changes.	Useful for identifying fevers, infections, or sudden drops in body temperature.	- Works best with temperature sensors or wearables.

🛠 Customizing Alerts for Better Monitoring

Each alert has settings that allow you to personalize when and how alerts trigger.

To optimize alerts:
✅ Set appropriate parameters – Define the timing and severity of Alerts in the Member's profile.
✅ Enable alerts selectively – Not every member needs every alert, so tailor them based on needs.
✅ Use historical data – Compare alerts with past trends to detect patterns early.

📌 Pro Tip: Review alert history to identify trends over time and adjust settings for better accuracy.

✅ Resolving Alerts

Each alert can and should be resolved

notices warnings