Step-By-Step Guide for Administrators

Welcome to Zemplee's multi-factor authentication feature designed to enhance security for organizations. This guide will walk you through how to enable and customize MFA for your organization with ease.

⚠️ Important: Complete All Steps in One Session

Warning: Be sure to complete Steps 1, 2, and 3 in a single session. If you leave midway, you may be locked out of your account.

Step 1: Enable Organization-Level Multi-Factor Authentication (MFA - TOTP)

1. Navigate to the Organization Details page (see screenshot).
2. Scroll down to find the setting labeled TOTP Enabled.
3. Toggle this setting to "True" to activate MFA for the entire organization.
4. Once enabled, all users in your organization will be required to complete MFA during login.

Step 2: Set Your Own Multi-Factor Authentication Preference

1. Go to your User Profile page (see screenshot).
2. Under TOTP Mode, select your preferred verification method:
   SMS (ensure a valid phone number is entered).
   Email (ensure a correct email is entered).
3. Click “Update” to save your preference.
4. The next time you log in, you will be prompted to enter a verification code.

Step 3: Update Multi-Factor Authentication Settings for Other Users

1. Navigate to each user’s Profile Page.
2. Set their TOTP Mode to SMS or Email, based on their preference.
3. Verify that the phone number and email address are correctly entered.
4. Click “Update” to save changes.
    
5. The next time they log in, they will be required to enter a verification code.