Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • How Zemplee Works
  • Alexa (Zemplee Cue)
  • Zemplee Alexa Communication Suite (ZACS)

Member Guide to Communication with Family Contacts on Alexa

Written by Ishanya Anthapur

Updated at September 17th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • How Zemplee Works
    Getting Started Members Page Member Profile - Alert Settings (and Resolving Alerts) Settings - Alert Notification Profiles Overview Page Daily Activity Page Reports Page Organization Page Care Teams - Assignment to Members Vitals Data RPM Status Page - Compliancy Resources For Clinical Team and Care Team Resources For Administrators Sensor & Device Kits Alexa (Zemplee Cue)
  • Zemplee Support
  • Health Education
  • Installing Zemplee
    Activity Setup & Installation Troubleshooting for the Activity Hub and Activity Devices Vital Setup & Installation Troubleshooting for the Vital Hub and Vital Devices Alexa Installation Product Page
  • What's New
  • FAQs
    Daily Activity Login Contacts (Family and Friends of Zemplee-monitored Members) Members Sensors Alerts and Alert Settings Notifications Overview Page FAQs System Dashboard General Clients
+ More

Table of Contents

Zemplee Alexa Communication Suite (ZACS): A Way to Stay Connected 1. Message (Reach a Mobile Phone)

Zemplee Alexa Communication Suite (ZACS): A Way to Stay Connected

To provide the most reliable experience, Zemplee supports two specific ways for your loved one to reach you.

1. Message (Reach a Mobile Phone)

The Command: "Alexa, MESSAGE my [Relation]"

How it works: Alexa calls a phone number directly from 661-347-2791. 

  • The call is not live. The call consists of a voice message stating the name of the Member, the organization they're managed under, and says that the Member is wanting a call or reach out.

Why use it: It bypasses spam filters and doesn't require any apps to be open.

Action: Save 661-347-2791 as "Zemplee Alerts" in your contacts today.

caregiver - message alexa message alexa communication alexa calling alexa call

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to Add or Update a Family Contact in Zemplee for Alexa Communication
  • Setting Up Notification Profiles for Family Contacts
Zemplee Logo White

Zemplee Inc.

16185 Los Gatos Blvd., Ste. 205
Los Gatos, CA 95032


Phone 

1-888-508-5908


Fax

1-888-659-5166

Company

Leadership

Contact

Customer Care

News

Login

Provider

Family


Solutions

All Solutions

Facilities

Families

Providers

Technology

Resources

Blog

Whitepapers

Keep Me Informed



 © 2024 Zemplee Inc. All Rights Reserved.  Privacy | Terms | Accessibility
 
 

Expand