Caregiver Guide to Communication on Alexa
Written by Ishanya Anthapur
Updated at March 10th, 2026
- FAQs
-
Using Zemplee
Daily Activity - the new Vital Sign Vitals Data Alerts, Alert Settings, Resolving Alerts Notifications (for Care Teams, Family Contacts, and Admin) Analytics and the Overview Page RPM Compliancy Tracking Members Zemplee Cue (Zemplee on Alexa) Care Teams Getting Started Resources For Clinical Team and Care Team Resources For Administrators Sensor/ Device Kits Organization
- Installing Zemplee
- Integrations
- Health Education
- What's New
- Support KB
Table of Contents
ZACS: Two Ways to Stay Connected
To provide the most reliable experience, Zemplee supports two specific ways for your loved one to reach you.
1. Message (Reach a Mobile Phone)
The Command: "Alexa, MESSAGE my [Relation]"
How it works: Alexa calls a phone number directly from 661-347-2791.
- The call is not live. The call consists of a voice message stating the name of the Member, the organization they're managed under, and says that the Member is wanting a call or reach out.
Why use it: It bypasses spam filters and doesn't require any apps to be open.
Action: Save 661-347-2791 as "Zemplee Alerts" in your contacts today.
2. Call (Recommended for Device-to-Device)
The Command: "Alexa, CALL [Name]"
How it works: A high-quality audio or video call between two Alexa devices.
Why use it: Best for "live" face-to-face check-ins when both parties are home.
Both ways require a Member's Care Team to be updated in the Zemplee Portal.
