What is the difference between an Alert and an Event?
Learn the distinction between Alerts and Events in this concise guide for a better understanding of system notifications.
Written by Aparna Pujar
Updated at May 9th, 2025
An Alert is defined as a sensor alert received by the System (Zemplee Web Application) and the person on Alert Protocol List.
An Alert converts to an Event when a Contact on Protocol List contacts the Member and takes additional action, including making additional calls to
members on the Protocol List to send help. This would signify de-escalation of the Alert on the Zemplee Web Application as the Member has been put in touch with the proper care channels.
