All About Alerts
Understanding Zemplee's Proprietary Alerts
Written by Ishanya Anthapur
Updated at May 6th, 2025
Table of Contents
Zemplee Alerts: Understanding Activity & Health Alerts
📌 What Are Zemplee Alerts?
Alerts help users stay informed about immediate and important changes in a member’s activity and health. These alerts are designed to detect potential risks early and assist in proactive care.
There are two main categories of alerts:
- 🚶♂️ Activity Alerts – Track movement patterns and detect unusual inactivity.
- ❤️ Health Alerts – Monitor vitals and identify potential health concerns.
While each alert follows specific calculation and escalation rules, this guide explains how alerts work and why they matter for member care.
🛠 How to Use This Guide
Each alert is explained with:
- What It Does – How the alert helps caregivers.
- Common Use Cases – Real-life scenarios where the alert is triggered.
- Settings You Need to Know – Customization options that affect when the alert triggers.
🚶♂️ Common Activity Alerts
| Alert Name | What It Does | Common Use Cases | Settings You Need to Know |
|---|---|---|---|
| No Motion | Detects when there has been no movement in a member’s room for a set period. | A member hasn’t moved for over an hour, raising concerns about a fall, illness, or other issues. | - Care Teams can set a duration before the alert triggers. |
| Stuck in Bed | Identifies if a member has been in bed for too long without getting up. | A member stays in bed for 16+ hours, indicating possible mobility issues or illness. | - Customize the expected sleeping duration by day and night |
| Stuck in Chair | Detects when a member has not left their chair for an extended time. | A member sits in a chair for 4+ hours without getting up, which could indicate discomfort or an issue. | - Customize the sitting duration by day and night before alerting. |
| Wake Up | Confirms when a member has gotten out of bed for the day. | Caregivers track when a member wakes up later than usual. | - Compare with the member’s usual wake-up time. |
| Bed Exit | Alerts when a member gets out of bed. | A fall risk member requires an assist to get out of bed. | - Configure the alert on or off |
| Chair Exit | Notifies when a member gets up from a chair. | Useful for monitoring fall risk members who may need assistance when standing. | - Sensitivity settings adjust how quickly the alert is triggered. |
| Attempting to Sit | Detects when a member is trying to sit but may be struggling. | Useful for monitoring fall risk members who may need assistance when sitting up in bed. | - Set for members with fall risks or recent surgeries. |
| Vitals | Tracks behavior associated with vital sign readings. | Care Teams are notified if members don't meet daily compliancy. The alert escalates (at 9:47 AM, 5:47 PM, & 10:47 PM) throughout the day if absolutely no health readings are received. When readings are received the alert stops escalating. | - Works best when paired with Health Monitoring and Health Alerts. |
| Door Open | Detects when a door is left open too long. | Ensures members do not wander outside unnoticed. | - Set how long the door can remain open before alerting. |
| Out of Home | Alerts when a member leaves their home unexpectedly. | Useful for monitoring members with dementia or fall risks. | - Configure the alert on or off. |
| Dining | Alerts throughout the day when a member does not open the refrigerator. | Helps ensure members are eating regularly, particularly useful for those at risk of malnutrition or dehydration. | - Customizable dining times per member. Requires sensors on refrigerator doors. |
| Medication | Alerts when a member misses scheduled medication times. | Useful for customizable medication adherence, ensuring members take their prescribed meds regularly. | - Requires sensors on door, cabinet, or drawer- best for members who store medications in a cabinet or closet. |
| Bed Turn | Alerts if a member is not turned in their bed, either by themselves or a caregiver, within a set timeframe. | Useful for preventing pressure ulcers (bedsores) in bed-bound members and ensuring regular repositioning. | - Set customizable turn intervals per member based on caregiver shift schedules. |
| Return To Bed | Alerts when a member has left their bed but not returned within a set timeframe (return to bed heartbeat) during Night hours. | Notifies if a member is potentially stuck somewhere in the house at night | - Requires at least 2 motion sensors and at least 1 bed mat sensor |
❤️ Common Health Alerts
| Alert Name | What It Does | Common Use Cases | Settings You Need to Know |
|---|---|---|---|
| Abnormal HR | Detects unusual heart rate patterns. | A sudden increase or drop in HR might signal stress, dehydration, or heart conditions. | - Customize thresholds for low or high HR alerts. |
| Abnormal RR | Identifies irregular respiratory rates. | Alerts caregivers if a member is breathing too fast or too slow, which may indicate respiratory issues. | - Can be set to trigger based on specific conditions. |
| Blood Pressure Alert | Flags unusually high or low BP readings. | Helps track hypertension, hypotension, or medication effects. | - Alert based on clinical high bp ranges American Heart Association |
| Temperature | Detects abnormal body temperature changes. | Useful for identifying fevers, infections, or sudden drops in body temperature. | - Works best with temperature sensors or wearables. |
🛠 Customizing Alerts for Better Monitoring
Each alert has settings that allow you to personalize when and how alerts trigger.
To optimize alerts:
✅ Set appropriate parameters – Define the timing and severity of Alerts in the Member's profile.
✅ Enable alerts selectively – Not every member needs every alert, so tailor them based on needs.
✅ Use historical data – Compare alerts with past trends to detect patterns early.
📌 Pro Tip: Review alert history to identify trends over time and adjust settings for better accuracy.
✅ Resolving Alerts
Each alert can and should be resolved
