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How do I add new sensors or devices to a Member?

Written by Aparna Pujar

Updated at March 5th, 2025

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Adding new sensors is a straightforward process, but it’s typically handled by a technician during installation. Here’s what you need to know:

✔ Who Adds the Sensors?
A trained technician will install the sensors in the member’s home and enter the sensor data into the system.

✔ Where Can I See the Sensors?
Once installed, you can view all active sensors under the Devices subtab in the Member’s profile.

✔ Need to Make Changes?
If you need to add, deactivate, or troubleshoot sensors, contact your system administrator or the Zemplee support team for assistance.

For questions or further assistance, please contact Zemplee Support at 1-888-508-5908 or support@zemplee.com.

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