Vitals - Tellihealth - BP Cuff

Published June 25th, 2025 by Rahul KC

Vitals - Tellihealth - Sleep Mat

Published June 25th, 2025 by Rahul KC

Activity - Alula - Motion Sensor

Published June 25th, 2025 by Rahul KC

Vitals - Withings - Sleep Mat

Published June 25th, 2025 by Rahul KC

Vitals - Withings Thermo

Published June 25th, 2025 by Rahul KC

Activity - Tellehealth Sensors - Thin Chair Mat

Published June 25th, 2025 by Rahul KC

Troubleshooting Guide for the Vital Hub and Vital Devices

Published February 20th, 2025 by Rahul KC

  What to do if Data Hub LEDs are not connecting to the LTE Network Unplug the Data Hub and plug it into a power outlet closer to a window, or an upper level if you are in a multi-level home, where the network reception may be better.   Wait until the LED turns green (it can take up to 10 minutes).   If the LED does not turn green after 10 minutes,

Activity Kit Setup for Independent Living

Published December 19th, 2024 by Rahul KC

This section guides you through the steps of installing Zemplee in a single tenant mode for independent living seniors who live in their own homes or in the independent living quarters of a retirement community. Who can install Zemplee for Independent Living? Independent Living Scenario Who can install? An independent living elderly parent, relative

Activity - Tellehealth Sensors - Adaptive Chair Mat

Published June 25th, 2025 by Rahul KC

Dual Adaptive Bed Mat Sensor

Published May 12th, 2025 by Rahul KC

The Dual Adaptive Bed Mat Sensor system determines both bed occupancy and when a member has gotten up from bed. This setup uses two Adaptive Bed Mat Sensors, one positioned across the chest area and one across the hips, to provide more precise detection of bed exit events.   After installation, it's important that both Adaptive Bed Mat Sensors be ca

Activity Kit Setup for Assisted Living

Published December 19th, 2024 by Rahul KC

This section guides you through the steps of installing Zemplee in for Assisted Living seniors who live in a facility or retirement community.   The installation process is organized into 3 different parts. Please read all instructions completely prior to or during the installation process at each stage to avoid any mis-steps. For additional support

Removing the Activity Sensors

Published December 19th, 2024 by Rahul KC

1. Motion Sensor Removal Identify the Sensor Location Look for the white rectangular PIR (Passive InfraRed) motion sensor on a wall corner or flat wall where it was mounted with adhesive tape. Gently Detach the Sensor Starting at one edge of the sensor, slowly peel it away from the wall or corner. If the adhesive is resistant, you can slightly warm

Activity Sensor Swap

Published February 20th, 2025 by Rahul KC

How to Perform an Activity Sensor Swap If you need to replace an existing sensor with a new one—whether due to damage or malfunction—please follow the steps below. Note: Zemplee Support must perform a sensor swap on the backend to ensure accurate data tracking and device management.   1. Determine How You Will Obtain the Replacement Activity Sensor

Vitals - Withings - BP Cuff

Published June 25th, 2025 by Rahul KC

Manufacture Name: BPM Connect  Zemplee Name: BP Cuff   Manufacture product page Zemplee Master Install Document Proper Readings Checklist How to take measurements   Set up Instructions Place the BP Cuff close to the data hub at a minimum distance of 15 feet and in the same room.   Press and hold the button and the BP Cuff will then set up automatica

Installing the Activity Sensors

Published December 19th, 2024 by Rahul KC

Pre-Install  This guide will go over the pre-installation process that must be completed for Activity sensors   Take your time!  You are installing devices that monitor the health and well-being of an individual.  Detailed and systematic preparation will minimize the need for return visits and ensure that the documentation of the Member’s health rel

Activity - Alula - Open Close Sensor

Published June 25th, 2025 by Rahul KC

Vitals - Tellihealth - Oximeter

Published June 25th, 2025 by Rahul KC

Activity - Tellehealth Sensors - Cushion Chair Mat

Published June 25th, 2025 by Rahul KC

Vital Kits Install

Published February 13th, 2025 by Rahul KC

Vitals Kit Pre-Install   Vital Data Hub     The data hub is the central device that all other devices below connect to and as such needs to be constantly plugged in for all devices to function.    First ask the member or caregiver which outlet the data hub is ok to plug in. Optimal location for maximum connection is near a window.    NOTE: The hub s

Replacing Sensor Batteries

Published December 19th, 2024 by Rahul KC

1. Motion Sensor (PIR) Steps to Replace the Battery Remove the Sensor from its Mount Gently detach the sensor from the wall or corner, taking care not to damage the mounting tape or bracket. Some sensors have a backplate that slides or clips off. Open the Sensor Housing Look for a small latch or tab on the sensor’s back or side. Press or gently pry

Vitals - Withings - Scale

Published June 25th, 2025 by Rahul KC

Troubleshooting Guide for the Activity Hub and Activity Devices

Published December 19th, 2024 by Rahul KC

  Congratulation on having successfully completed installation of Zemplee for your home or living unit. Are you still having issues with the installation and/or configuration? Refer to the following sections for quick help on issues you might be having with the installation. If you are still unable to resolve the issue, please contact Zemplee Custom

Activity - Tellehealth Sensors - Bed Mat

Published June 25th, 2025 by Rahul KC

Activity Hub Wi-FI Card Replacement

Published December 2nd, 2024 by Rahul KC

Background The Activity Hub’s replacement Wi-Fi card only operates on a 2.4GHz network. It cannot operate on a 5GHz network. If the home’s Wi-Fi is exclusively 5GHz, the Wi-Fi card replacement will not function properly.   Testing the Network Frequency Connect to the home’s Wi-Fi network using a device or laptop. Run a Wi-Fi test (search online for