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Mike Liskai
mike.liskai@zemplee.com
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Adding a New Member - Notes tab
Published August 5th, 2026 by Mike Liskai
The Notes tab within the Member Profile is used to add general notes about a member or something unique about the installation that may need to be referenced later. To do this, click on/open the Member's Profile you can select (click) the "Notes" subtab and click on "Add Note." Once a note is saved, it can be viewed by all users, although it cannot
Completing an Alexa Drop-In Call to a Member
Published October 1st, 2026 by Mike Liskai
Sep 16, 2026 Overview: What a Drop-In Call Is and Why It Matters A Drop-In call lets a Care Team User connect instantly and hands-free to a Member's Alexa device, by audio or video, without the Member needing to answer. Instead of waiting for a phone to ring or a call to be accepted, the connection opens automatically after a brief chime, similar to
How to Contact Zemplee Support
Published July 21st, 2026 by Mike Liskai
To contact Zemplee Support, you can reach our dedicated Support Team by phone or email. Providing the requested details when contacting us helps the team investigate and resolve issues as efficiently as possible. Contact Zemplee Support Phone: 888-508-5908 Email: support@zemplee.com Support Hours The Zemplee Support Team is available Monday through
Zemplee Que Overview (Zemplee with Alexa)
Published July 30th, 2026 by Mike Liskai
Here is a document you can download, print or share within your organization / staff users who would like to know more about Zemplee with Alexa.
Default Alert & Member Profile Settings
Published September 22nd, 2026 by Mike Liskai
Date: July 10, 2026 Every new Zemplee member is set up with the default alert and profile settings below. These defaults are designed to keep every member safe from day one while avoiding unnecessary alert volume for your care team. Every setting on these pages can be customized — by member, and by which user or family contact receives it — at any t
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