How to Remove (Deactivate) a User

Published July 23rd, 2026 by Dhruv Rajani

Overview When a user no longer requires access to the Zemplee Portal, their account should be deactivated. The process varies depending on whether the user is an Administrator or a non-Administrator (such as a Caregiver, Nurse, or Medical Assistant). Deactivating an Administrator Follow the steps below to deactivate an Administrator account: Log in

Hub Status on the Daily Activity Page (DAP)

Published July 14th, 2026 by Dhruv Rajani

NOTE!   Sensor and hub status updates occur at approximately 6-hour intervals. The Hub and Sensor Status on the Daily Activity Page (DAP) provides a quick indication of the overall health of the member's Activity Hub and Sensors at the time the reading took place. It reflects whether the hub was functioning correctly and communicating with the local